Is telehealth psychology as effective as in-person therapy?
Yes. Research consistently shows telehealth therapy produces outcomes equivalent to face-to-face sessions for anxiety, depression, trauma and most other concerns. Many clients prefer the privacy and convenience of online sessions.
What do I need for a telehealth session?
A device with camera and microphone (laptop, tablet, or smartphone), a stable internet connection, and a private, quiet space. Your psychologist sends a secure video link before your appointment — no app required.
Is Medicare bulk billing available for telehealth?
Yes. Medicare rebates apply to telehealth sessions with a current Mental Health Care Plan (MHCP) from your GP. Bulk billing (no out-of-pocket cost) is available for eligible clients.
Do I need a referral to book a telehealth session?
No referral is needed to book. A Mental Health Care Plan from your GP is only required to access Medicare rebates. Private fee-paying clients can book directly — sessions from $50, available this week.
Does NDIS cover telehealth psychology?
Yes. NDIS participants can use their plan funding for telehealth psychology sessions, whether self-managed, plan-managed or agency-managed.
How do I book a telehealth session?
Book online through our portal or call 1300 224 665. Select ‘Telehealth’ when prompted and we’ll confirm your appointment and send a secure video link before your first session.