Get in Touch
Whether you have a question about our services, fees, or funding options — we’re here to help. Our reception team responds to every message within 1 business day.
✓ Reply Within 1 Business Day
✓ 4 Melbourne Offices + Telehealth
✓ NDIS · Medicare · WorkCover · TAC
✓ No GP Referral Needed to Enquire
How Can We Help?
Choose the option that fits best — and we’ll take it from there.
New Client — Ready to Book?
To get started as a new client, please complete our New Client Intake & Consent Form. Once submitted, our reception team will reach out to confirm your first appointment — no GP referral needed.
General Enquiry
Have a question about our services, fees, funding options, or locations? Fill in the form below and our friendly reception team will respond within 1 business day.
Send Us a Message
Our reception team reads every message and responds within 1 business day. For urgent matters, call us on 1300 224 665.
What Happens After You Submit?
Here’s what to expect when you reach out to us.
01
Submit Your Enquiry
Fill in the form above with as much or as little detail as you like. Your message goes directly to our reception team.
02
We Review & Respond
Our friendly reception team reads every message and gets back to you within 1 business day — usually the same day.
Other Ways to Reach Us
Phone
Mon–Fri 8am–8pm
Sat 9am–2pm or 5pm (by office)
We respond within 1 business day
Four Offices + Telehealth
- Melbourne CBD
- Mooroolbark
- Wheelers Hill
- Reservoir
- Telehealth Australia-wide
Legal Documents & Post
The Talk Shop
PO Box 400
Diamond Creek VIC 3089
For legal documents only
Find Your Nearest Office
Four Melbourne offices and Telehealth sessions Australia-wide — same-week appointments available.
Melbourne CBD
Suite 115, Level 1
343 Little Collins Street
Melbourne VIC 3000
Mon–Fri 8am–8pm | Sat 9am–2pm
Wheelers Hill
Ground Floor
2 Brandon Park Drive
Wheelers Hill VIC 3150
Mon–Fri 8am–8pm | Sat 9am–5pm
In a crisis or need immediate help? The Talk Shop is not a crisis or emergency service. If you or someone you know is in immediate danger, please call 000. For mental health crisis support, contact Lifeline on 13 11 14, Beyond Blue on 1300 22 4636, or Suicide Call Back Service on 1300 659 467.