If you were injured in a road accident, the Transport Accident Commission (TAC) may fund your psychology sessions with no out-of-pocket cost. The Talk Shop is a registered TAC provider across all four Melbourne locations and via Telehealth.
The Transport Accident Commission (TAC) funds psychological treatment for people injured in Victorian road accidents. This includes psychological injury as well as support for adjusting to a physical injury.
Getting started is straightforward — here is what to do:
Report your accident to police and lodge a claim with TAC at tac.vic.gov.au or call 1300 654 329. You must lodge within 12 months of the accident.
Visit your GP and ask for a referral to The Talk Shop for psychology. Make sure the referral names The Talk Shop specifically — this is required for TAC billing.
Call us on 1300 224 665 and let us know you are a TAC client. All we need from you is your TAC claim number and we will take care of the rest — including verifying your approval and booking you with the right psychologist.
Come to your sessions and we bill TAC directly. No upfront payment, no paperwork from you.
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Yes — a GP referral addressed to The Talk Shop is required. There is no session cap within a referral period, provided treatment remains clinically justified and TAC-approved.
Once TAC accepts your claim, they will confirm which treatments are covered. Your GP can also help. Call TAC directly on 1300 654 329 to confirm.
You can access psychology through Medicare (with a GP Mental Health Treatment Plan), private health insurance, or self-funded sessions while your claim is being assessed.
Yes — TAC funds Telehealth psychology sessions, which is ideal if you have mobility limitations or transport difficulties as a result of your accident.
No fixed cap — sessions are funded as long as they are clinically justified. Your treating psychologist will periodically review your progress with TAC.
Yes — you can choose The Talk Shop as your preferred provider. Our psychologists have experience supporting TAC clients through trauma, chronic pain, and post-accident adjustment.
Our psychologists have extensive experience supporting TAC clients. Call us on 1300 224 665 — all we need is your claim number to get started.
Exploring your options? See our complete guide to all psychology funding types — Medicare, NDIS, WorkCover, TAC, DVA, VOCAT, private health and self-funded.
