Trusted Emergency Numbers to Protect You and Your Loved Ones
Essential Emergency Numbers
Mental health
Beyond Blue
Get immediate mental health support and advice.Call 1300 224 636 (24/7)
Suicide and self-harm prevention
SuicideLine
Phone and online counselling for people considering suicide or self-harm.Call 1300 651 251 (24/7)
Support for Women
Women's Information Referral Exchange (WIRE)
Support, referrals and information on all topics for women, non-binary and gender diverse people.Call 1300 134 130 (Monday to Friday, 9am-5pm, except public holidays)
Support for Men
Advice for men about family violence.Call 1300 766 491 (24/7)
Support for Family
Parentline
Counselling service for parents and carers of children from birth to 18 years to discuss parenting issues and services.Call 13 22 89 (7 days a week including public holidays, 8 am – 12 midnight)
Family Violence
Safe Steps
Specialist support services for anyone experiencing or afraid of family violence.Call 1800 015 188 (24/7)
Sexual Assault
CASA House, The Royal Women’s Hospital Victoria
Advice and support for victims/survivors of sexual assault.Call (03) 9635 3610 or 1800 806 292 (24/7)Call (03) 9635 3610 or 1800 806 292 (24/7)
Homelessness and Housing
St Kilda Crisis Contact Centre
Housing information and referral, and transitional housing services to help those who are homeless or at risk of homelessness.Call (03) 9536 7777 or 1800 627 727.
Personal issues
Switchboard Victoria – Lesbian, gay, bisexual, trans and gender diverse, intersex, queer and asexual (LGBTIQA+) support
Phone counselling and information service for Victorian LGBTIQA+ communities and their supporters.Call 1800 184 527 (10AM - 5PM, 7 days per week, closed some public holidays)
Victorian Responsible Gambling Foundation
Counselling and support services for people affected by problem gambling.Call 1800 858 858 (24/7)
Children and young adults (between 5 and 25 years old)
Kids Helpline
Phone and online counselling service specifically for young people aged between 5 and 25.Call 1800 55 1800 (24/7)
Grief and bereavement
Grief Australia
Bereavement Information and Referral Service Information for people experiencing grief and bereavement.Call 1800 642 066 (Monday to Friday, 9 am to 5 pm)
