If you have been injured at work, WorkSafe Victoria may fund your psychology sessions through the WorkCover scheme at no out-of-pocket cost. The Talk Shop is a WorkSafe-registered provider with psychologists experienced in workplace injury recovery.
WorkCover (administered by WorkSafe Victoria) provides compensation and treatment funding for workers injured in the course of their employment. Psychological treatment is covered when your workplace injury has caused or contributed to a psychological condition, or when you need psychological support to manage a physical injury.
Getting started is simple — here is what to do:
Report your injury to your employer as soon as possible and obtain a WorkCover medical certificate from your GP. Your employer or their insurer will register your claim with WorkSafe Victoria.
Call us on 1300 224 665 and let us know you are a WorkCover client. To get you booked in quickly, it helps to have the following ready:
Come to your sessions and we bill your WorkSafe insurer directly. No upfront payment, no invoicing from your end.
Understanding the psychological impact of work stress can be an important part of your recovery. These articles from our blog may help:
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Yes — a referral from your GP addressed to a WorkSafe-registered psychologist is required. The Talk Shop psychologists are registered WorkSafe providers.
You can still access psychology through Medicare (with a GP Mental Health Treatment Plan), private health insurance, or self-funded sessions while your claim is being assessed.
WorkSafe funds reasonable and necessary treatment for as long as it is clinically required and your claim remains active. Sessions are reviewed periodically by your case manager.
Yes — psychology is commonly used to support recovery from psychological injuries (such as workplace trauma or bullying) and physical injuries (such as chronic pain management).
Yes — Telehealth sessions are available for WorkCover clients, which can be particularly helpful during the early stages of recovery when travel is difficult.
WorkSafe Victoria administers the WorkCover insurance scheme in Victoria. The terms are often used interchangeably — WorkCover refers to the compensation system, WorkSafe is the regulatory body.
Our WorkSafe-registered psychologists are ready to support your recovery. Call us on 1300 224 665 — have your claim number and insurer details ready and we will take care of the rest.
Exploring your options? See our complete guide to all psychology funding types — Medicare, NDIS, WorkCover, TAC, DVA, VOCAT, private health and self-funded.
