For GPs · Support Coordinators · Allied Health
We are a trusted referral partner for healthcare professionals across Melbourne. Our team of Registered, Provisional and Clinical Psychologists offers fast intake, broad funding coverage, and reliable communication back to referring practitioners.
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How to Refer →
We make the referral process straightforward for practitioners, and ensure your patients receive timely, evidence-based psychological care.
We accept all major funding schemes. Eligible clients access sessions at no out-of-pocket cost — removing cost as a barrier to care.
Registered, Provisional and Clinical Psychologists — including those with specialist endorsements in clinical, health, and forensic psychology.
Private fee-paying appointments typically available within days. No long waitlist for most presentations.
Progress updates and reports provided to referring practitioners on request, with client consent. GP letters sent after the first session.
Melbourne CBD, Mooroolbark, Wheelers Hill and Reservoir — plus Australia-wide Telehealth.
Our diverse team supports clients from a wide range of cultural and linguistic backgrounds.
We support a broad range of client presentations and funding types, making us a versatile referral option for most of your patients.
A straightforward process designed to minimise time and paperwork for busy practitioners.
You can refer your patient in one of two ways:
Address your referral letter or MHCP to The Talk Shop if you’d like your patient seen at one of our clinics — it helps our intake team route them quickly and ensures correspondence comes back to you. Open referrals (e.g. “Dear Psychologist”) are also valid for Medicare and we’ll happily action them. Please include:
Email to reception@thetalkshop.com.au or ask your patient to bring it to their first session.
An online referral form will be available shortly via our referrer portal. Coming soon.
Once we receive your referral, our intake team will contact your patient directly to match them with the most suitable psychologist and confirm their first appointment. You do not need to follow up — we will reach out to your patient promptly after receiving the referral.
Your patient attends sessions with their matched psychologist. After the first session, their psychologist will send a brief update letter to the referring practitioner (with client consent). Progress reports and discharge summaries are available on request throughout treatment.
A note on addressing the referral: Medicare accepts both named referrals (addressed to The Talk Shop) and open referrals (e.g. “Dear Psychologist”). We do prefer a named referral where possible — it lets our intake team route your patient to the right clinician faster and ensures update letters come back to you. Either is valid for Medicare billing.
The Talk Shop employs Registered, Provisional and Clinical Psychologists, including those with specialist endorsements. Our team holds expertise across a wide range of evidence-based modalities.
Cognitive Behavioural Therapy (CBT) Acceptance & Commitment Therapy (ACT) Dialectical Behaviour Therapy (DBT) EMDR Schema Therapy Mindfulness-Based Therapy Trauma-Focused Therapy
AHPRA-registered, completing post-graduate supervision. Excellent for a wide range of presentations. Lower gap fee on Medicare.
Completing supervised practice under AHPRA registration. Supervised by senior clinicians. Cost-effective option for clients.
Higher Medicare rebate item numbers. Specialist training in complex and clinical presentations. Available at select locations.
We work across all major funding pathways so cost is rarely a barrier for your patients.
Rebated sessions with a GP Mental Health Treatment Plan. Bulk billing available on limited basis — waitlist may apply. Both named and open referrals accepted.
Registered NDIS provider. Fully funded for eligible participants under Support Category 15 — Improved Daily Living. Self-managed, plan-managed and agency-managed.
Accepted for approved workplace injury claims. No out-of-pocket cost for approved claimants. GP referral to The Talk Shop required.
Accepted for approved transport accident claims. No out-of-pocket cost. GP referral addressed to The Talk Shop required.
Accepted for eligible Gold Card and White Card veterans. Fully funded, no gap. GP referral required.
Accepted for victims of crime. Contact us to confirm current VOCAT availability.
No GP referral required. Appointments typically available this week. Sliding scale available on application.
Corner of Elizabeth St & Little Collins St
2-min walk from Flinders Street Station
Manchester Road, near Mooroolbark Station
Serving Ringwood, Croydon, Lilydale & surrounds
Brandon Park Drive, Wheelers Hill
Serving Glen Waverley, Mulgrave & surrounds
Plenty Road, Reservoir
Serving Preston, Bundoora, Thomastown & surrounds
All psychologists offer Telehealth (video) sessions. Available for Medicare, NDIS, WorkCover, TAC, DVA and private clients. Particularly useful for patients with mobility challenges, transport barriers, or in regional areas.
Send your referral letter or MHCP to reception@thetalkshop.com.au or call us to discuss the right match for your patient. We will take it from there.
