Connect with Compassion, Anywhere You Are
Expert mental health care, from the comfort and privacy of your home. Our telehealth sessions make support accessible, convenient, and secure.
Why Choose Telehealth with The Talk Shop?
Comfort & Privacy
Access professional support from your most comfortable and private space.
Flexible Scheduling
We offer appointments across weekdays, evenings, and weekends to fit your busy life.
Australia-Wide Access
Connect with qualified psychologists, no matter where you are in Australia.
Your Telehealth Journey with Us
What is Telehealth?
Telehealth sessions are conducted via secure video call or phone, usually from your home. We prioritize your privacy and security by using Jitsi Meet, hosted on our own encrypted servers, ensuring confidentiality beyond common platforms.
Booking Your Appointment
When you schedule or switch to a telehealth session, we'll confirm your setup. Video calls are preferred for richer interaction, but phone sessions are also available. Most initial appointments are telehealth, with ongoing format determined in consultation with your clinician.
What You'll Need
For video calls: a smartphone, tablet, or PC/laptop with a webcam and microphone. For phone sessions: any phone. Ensure you have a stable internet connection if opting for video.
Your Eligibility & Our Privacy Commitment
Telehealth Eligibility
- Medicare: Bulk-billed and rebated sessions available from April 6, 2020, where appropriate.
- Other Programs: TAC, Workcover, NDIS, DVA, and similar programs have specific criteria for telehealth coverage.
- Self-funded: Complete freedom to choose telehealth at any time if paying out-of-pocket.
Refer to our Telehealth Session Eligibility for full details.
Protecting Your Privacy
- Your Clinician will verify your identity to ensure a secure start.
- Use only a first name or initials in the video call (or leave blank).
- Full names are never included in video call links.
- For phone sessions, we call you to protect your number.
Ready to Begin Your Wellness Journey?
Take the first step towards a healthier, happier you. Booking a telehealth session is easy, secure, and designed with your well-being in mind.