Making high quality mental healthcare, affordable and accessible for everyone

The benefits of working as a Psychologist via telehealth

It’s time to change the way we think about telehealth. Yes, it’s a wonderful tool in the midst of a COVID outbreak but it’s far more than that. Telehealth is a game changer in the health system, a new paradigm of healthcare for the digital age that offers many benefits to both Clients and professionals. 

That’s why the government has now made it a permanent feature of the Australian healthcare system. And why the president of the Australian Psychological Association welcomed the announcement saying, ‘Telehealth is a vital way to keep people safely connected with their Psychologist in their darkest hour.’

Here are just a few of the benefits of using telehealth as a Psychologist. 

1. Protecting your health

As a Psychologist in a bricks and mortar practice, you interact with many people each day, including colleagues and a bevvy of Clients. Each interaction increases your risk of becoming ill. And not just from COVID – there are plenty of gastro bugs out there too. 

When you work via telehealth, you significantly cut down the number of people you see each day. That protects your health. 

2. Protecting your income

Working through telehealth may also help you keep working and earning money despite COVID disruptions.

If you’re a close contact in isolation, you can still work. If you’ve got COVID but are only experiencing mild symptoms, you can still work. If your kids’ school is temporarily closed because teachers have COVID, you can still work.

And if your Clients are in isolation or feeling unwell, telehealth means they can still attend their appointment with you. Telehealth protects your income by reducing no-shows.

3. Enjoy more flexibility

Telehealth means you can work from anywhere with an internet connection and a private room. 

Been separated from interstate family and want to stay with them for an extended time? Go…and do some telehealth sessions while you’re there.

Partner being sent on a long work assignment in a different city? Go along too, provide telehealth from the hotel room and then go out to explore the new city. 

Rearranging a COVID-delayed holiday but don’t want to let certain Clients down? Go when it suits you, do a few telehealth sessions then spend the rest of the time lazing around the pool. (Though if you work at The Talk Shop we’ll actually tell you to take a proper holiday and treat your Clients afterwards when you’re feeling refreshed!) 

4. Save time and money

If you live in a large city, you probably spend about 5 ½ hours a week commuting to and from work. Providing telehealth from your home office could therefore save you over an hour a day – time that you could use for other activities that refresh your spirit. 

It also saves dollars. Commuting costs money whether in petrol and parking or in public transport costs. And, let’s be honest, it also involves hidden costs like the coffee and bagel you buy every morning just because you walk past the cart.

Even if you provide telehealth from your usual place of work and still deal with the daily commute, telehealth saves time between Clients. It’s much quicker to move from one telehealth appointment to another than to go out to the waiting room, call the Client in, amble back along the corridor together then get them sitting down comfortably with a glass of water before you start properly talking. 

5. Extend (and maintain) your Client base

Face-to-face care means the Client needs to live within easy travelling distance of your clinic. That limits your pool of potential Clients to a certain geographical area. Telehealth potentially gives you Clients from anywhere in Australia! 

Equally, if Clients relocate for work or family reasons, they can continue seeing you through telehealth. They benefit from continuity of care and you benefit from retaining a Client rather than losing them to a Psychologist in their new town. 

Telehealth at The Talk Shop

Psychologists at The Talk Shop have gained valuable experience in telepsychology over the last 2 years. Some of our Clinicians only see Clients over telehealth, others use a hybrid model of care with a mix of face-to-face and telehealth sessions (if the COVID situation allows). 

Right now, telehealth remains our preferred model of care to reduce the transmission of COVID-19. We’re an experienced telehealth clinic, keen to recruit more Psychologists to work as part of our growing team treating a large and varied caseload of Clients who have endured lengthy COVID-19 lockdowns in Melbourne. 

If you’ve gained your Masters or PhD in Psychology and are interested in treating Clients over telehealth, please contact us. We’d love to hear from you. 


All information is general in nature. Patients should consider their own personal circumstances and seek a second opinion.