Telehealth via Telephone Call
What you will need
- A comfortable, private setting – a quiet place where you won’t be overheard or disturbed, and have minimal distractions
- The phone for the number you nominated when your appointment was booked
- Preferably use hands-free via headphones, or speakerphone if being overheard is not of concern (to avoid having to hold the phone to your ear)
- If using a mobile or cordless phone, the battery charged
How to prepare for your telehealth session
- Before your appointment time, have your private setting ready for the session
- Get comfortable
- Your Psychologists will call you for your session
At the end of your telehealth session
Please simply hang up your phone to indicate that the call has ended and to conclude the appointment.
Privacy
To ensure your privacy with a telehealth session:
- Your Psychologists will call you from a private number
- Your Psychologists will want to make sure they are actually speaking to you before they say where they’re calling from
- By your Psychologists calling you, the call won’t appear on your phone bill