Get the Mental Health Support You Deserve
If you’ve been injured in a transport accident in Victoria, you may be eligible for TAC-funded counselling.
At The Talk Shop, we provide trauma-informed mental health support from experienced Psychologists.
✔️ Up to 6 sessions initially with GP referral
✔️ Continued sessions possible
✔️ Telehealth or in-clinic in Melbourne
What Our Clients Say
Why Choose The Talk Shop for TAC-Funded Therapy?
🧠 Specialists in Trauma Recovery
We work with accident survivors every day to help manage anxiety, PTSD, chronic pain, and grief.
🌐 In-Person or Online
Choose from multiple Melbourne locations or attend sessions from home via telehealth.
🧍♀️ Personalised, Compassionate Care
No one-size-fits-all approach. Your healing journey is guided at your pace, your way.
What’s Included With TAC Mental Health Support?
✔️ 50-minute sessions with a qualified Psychologist.
✔️ Individualised trauma-informed care plan.
✔️ Support with physical pain, sleep issues, anxiety, depression, PTSD.
✔️ Ongoing sessions for as long as TAC funding allows
⚠️ Important: You must have a valid TAC claim number before calling/booking.
Frequently Asked Questions
Do I need a TAC claim number before reaching out to The Talk Shop?
Yes you need to have an approved TAC claim number,
If you don’t yet have your claim, start here: How to Apply for a TAC Claim. Once you have your claim number, call us at 1300 224 665 or click “Book Now” to schedule.
I already have a TAC claim number — what’s next?
That’s perfect. Just provide us with your claim number when booking. We’ll confirm your coverage and directly bill TAC — no need to pay upfront or submit anything yourself.
Are your Psychologists trauma-informed and TAC experienced?
Yes. Our Psychologists are experienced in helping accident survivors and are trained in trauma, chronic pain, and post-accident emotional recovery and many more.
What types of transport accidents qualify for TAC support?
Any registered vehicle accident in Victoria — including car, motorbike, bike, pedestrian, or public transport incidents — may qualify. Whether you were the driver, passenger, or a bystander, you may be eligible.
Which mental health conditions are covered under TAC funding
TAC funding generally covers psychological issues directly resulting from your transport accident—such as PTSD, anxiety, depression, chronic pain management, and grief. If your doctor or Psychologist confirms that your mental health concern is linked to the accident, TAC should cover your sessions. For a complete list of eligible conditions, you can refer to TAC’s mental health guidelines.
What happens if I need more than the initial six TAC counselling sessions?
If your psychologist believes you need additional sessions, they submit a Mental Health Treatment Plan to TAC outlining your treatment goals and progress. TAC will then review and approve further sessions (often in blocks of up to six at a time) based on clinical necessity.
What happens in my first TAC-funded counselling session?
Your first session is all about assessment and rapport building. You’ll discuss your accident history, current symptoms (e.g., anxiety, sleep problems, pain-related stress), and your therapy goals. By the end, your psychologist will have a clear treatment plan tailored to your needs—and you’ll know what to expect in future sessions.
Start Healing From the Inside Out — With Zero Financial Pressure
Let’s make recovery easier.
Book a TAC-funded therapy session with our expert mental health team today.
📞 Call 1300 224 665 or click below to begin.
⚠️ Please have your TAC claim number ready before contacting us.